Product Support
Sensor Spray

simplehuman foam sensor pump

Product Support
Sensor Spray

troubleshooting

This indicates low battery. Plug in the charger using the included USB cable until fully charged. To ensure a full charge, wait for at least 3 hours before using.

  1. Ensure you're pressing the correct sensor area.
  2. Recharge the battery if the red LED is on.
  3. Power cycle the device by turning it off and on again.
  1. Verify spray mode setting (Mist, Cone, Jet).
  2. Check if tablet is fully dissolved.
  3. Clean reservoir 2–3 times with warm water, in addition to cleaning the nozzle.
  1. Ensure the unit is charged and turned on.
  2. Clean the nozzle face by gently wiping with a damp cloth.
  3. Check for dripping by squeezing the trigger area and seeing if the nozzle continues to drip afterward.
  4. Rinse the reservoir with warm water 2–3 times.
  5. Test spray with warm water, toggling the nozzle switch through all settings.
  6. If dripping continues, fill reservoir with warm water and a few drops of dish soap; let the filter soak for 10 minutes and repeat spray tests.
  1. Confirm the unit is charged and turned on.
  2. Attempt to spray by squeezing the trigger area — you should hear the motor running.
  3. Clean the nozzle face with a damp cloth.
  4. Rinse the reservoir with warm water 2–3 times.
  5. Spray with warm water while toggling the nozzle switch through all settings.
  6. If still clogged, soak the filter with white vinegar for ~10 minutes, rinse, and repeat spray attempts.
  1. Make sure the unit is powered on (green) from the off position (red).
  2. Check if the battery is charged.
  3. Confirm there's water and a dissolved tablet in the reservoir.
  4. Make sure the nozzle isn't blocked.
  1. Turn the switch off; you’ll see red when it’s in the OFF position.
  2. Wait 5 seconds.
  3. Turn the switch on without pressing the trigger area; a white LED should light on the bottom rear of the unit.
  4. Place the sprayer on a flat surface and let it sit still for 10 seconds.
  5. Try spraying by squeezing the trigger area.
  6. If you see an orange LED while trying to spray, the unit has low battery:
    1. Connect to the charger; look for a white LED blinking 3 times to confirm charging.
    2. Let it charge for ~3 hours.
replacement parts
360 Charging Adapter, Grey

360 Charging Adapter, Grey
PD6310

£10
warranty